Student Accommodation Sheffield by Sunrisestar
FAQ - Frequently Asked Questions
Located just off West Street behind the Cavendish pub
To arrange a viewing for any of our Sheffield student properties please call our office on 0114 2787555 or or email us directly on mail@sunrisestar.co.uk or
ARRANGE A VIEWING!Once you have decided on your ideal Sheffield student accommodation please call or email us. To secure the property of your choice you will need to complete the paperwork, this can be done electronically or in person at our office (please make an appointment for this).
We will email you two weeks before your tenancy start date with details outlining our moving in procedure. The email has details on where to collect your keys on move-in day and how to collect them if you are moving in after this date. All your required tenancy documents will also be emailed to you prior to moving into the property.
If you are moving into Broomhall Street, Cemetery Road or our Fairfield complex then you will be collecting your keys from the Fairfield Complex.
If you are moving into Bramwell Court, The Albion or Portland Tower then you will need to come to our office to collect your keys, our office is located on the lower ground floor at Portland Tower.
All our contracts are fixed term Assured Shorthold Joint Tenancy Agreements.
No, there is no deposit required.
No, there is no reservation fee required.
12 months fixed term
In 3 installments in accordance with the tenancy agreement and payment plan. These installments are due in June, September and January.
An all-inclusive rent means all your utility costs are included in the price of the rent, meaning that you will not receive an energy bill for your usage of water, gas, electricity and internet. Please note there is a utility cap of £360 per person, this is usually adequate, however excessive use can result in an overspend, any overspend will be charged at the current market rate.
No, it is not a requirement. However, it is advisable to insure your personal belongings against accidental damage and theft.
Yes, you will need to buy a TV licence for the property if any member of your group intends to watch or record programmes on any channel as they’re being shown on TV or live on an online TV service or download/watch BBC programmes on iPlayer – live, catch up or on demand. However, on a Joint Tenancy Agreement you will only need one licence per property.
Full time students are exempt from paying Council Tax. If you have recently left university or are not a full time student, you will be required to pay Council Tax.
Our Bramwell Court apartments and Fairfield complex offer free secure off-street residents parking. At our other properties residents can apply for a residents parking permit from Sheffield City Council
Our current tenants are always given first refusal on all our properties. Therefore, if your group is thinking of staying on please contact us to reserve the property. However, if you forget don’t panic, we email all our current tenants asking if they wish to remain before we begin marketing the property for the following year.
A few weeks before the end of your tenancy we will send you our end of tenancy email with details on how to prepare to vacate the property and hand back your keys.
Before vacating we request that you please take all your personal belongings out of the property and remove any rubbish. The cost of cleaning the property is included in your rent however you will incur a charge for leaving any items in the property after you vacate.
Once you have vacated the property you can either bring the keys back to our office in person between the hours of 10am-5pm (post through the letterbox if we are closed) or if it is more convenient you can send them via post to our office address: 10 Portland Lane, Sheffield, S1 4DG.
All keys must be placed in an envelope and clearly labelled with your full name, property address and room number. Please ensure that the keys are wrapped safely in paper/bubble wrap to prevent them from breaking out of the envelope during delivery.
Sunrisestar Student Property in a larger map